At De Fysio Man, we attach great importance to the privacy of the users of our website. To safeguard your privacy as much as possible, we adhere to a number of core values
- Inform – We want to inform you as clearly as possible about how and why we process personal data. We do this through this privacy statement.
- Limit collection – We make sure that our collection of personal data is limited to only what is truly necessary for the proper functioning of the website and the services you use.
- Your data stays with us – We do not share your personal data with other parties, unless it is necessary to provide the service you are using or if we are legally obliged to do so.
- Secure – We take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf.
- We respect your legal rights – By law you have various rights. In this privacy statement we inform you about them.
In this privacy statement you can read how we put these core values into practice and respect and protect your right to privacy.
FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA?
Depending on the services we offer through the website, the personal data you may leave on our website can be used for the following purposes.
- Managing your account and profile – If you choose to create an account, we ask for some details to make this possible. This includes your email address, chosen password, name and address details, gender, and date of birth. These details allow you to use certain services on our website. By creating an account, you do not have to re-enter your details each time.
- Making an appointment – If you register with us through our website or make an appointment, the details you provide in the relevant form or appointment service will only be used to manage your registration and to make the appointment.
- Contact form – If you have questions, you can always contact us by filling in the contact form. You will be asked to provide your name and contact details along with a description of your question. This data will only be used to handle your inquiry and to improve our services.
- Newsletter – If you give us permission to send you a newsletter, we will use your email address and name to send it to you. You can withdraw your consent at any time, for example by clicking the unsubscribe link included at the bottom of every commercial mailing.
- Improving our services – We may use your data to improve our services. However, we only do this if you have provided the data for that purpose, or if you have given us permission. For example, through feedback you send us via a complaints form or consent you give for the use of cookies.
We will not process your personal data for purposes other than those mentioned above, unless you have given prior consent or we are permitted or required to do so by law.
ON WHAT LEGAL GROUNDS DO WE PROCESS YOUR PERSONAL DATA?
We only process your personal data on the basis of a legal ground. For the purposes mentioned above, we process your personal data based on the following grounds:
- Performance of the agreement: for purposes aimed at providing our services, for example for making an appointment;
- (Explicit) consent: for purposes aimed at granting access to and using the functionalities of our website, placing cookies, and sending our newsletter.
- Legitimate interest: in certain cases, we have a legitimate interest in processing your personal data. This is the case, for example, when we use cookies to improve our services and they have no or only a limited impact on your privacy.
WHAT PERSONAL DATA DO WE NEED?
By using the website and the services available on it, you leave certain data with us. We only store and use the personal data that is provided directly by you or that is clearly provided to us for processing. Depending on the service you use, we may collect the following data through the website:
- Your contact details (email address, phone number);
- Your name, address, and place of residence;
- Click and visit behavior;
- Device details / (pseudonymized) IP address.
DISCLOSURE TO THIRD PARTIES
Your data will explicitly not be shared with third parties, other than those directly involved in the execution of the agreement between you and us, or unless any legal provision requires us to do so. The parties we may need for the execution of the services you requested are:
- Hosting parties and our software providers;
- Payment service providers and delivery services;
SECURITY
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are indications of misuse, please contact us.
RETENTION PERIOD
Your personal data will never be kept longer than necessary for the purposes described in this privacy statement or on the website, except in cases where any legal obligation prevents the deletion of the personal data.
THIRD-PARTY WEBSITES
This privacy statement does not apply to third-party websites that are linked to this website. We cannot guarantee that these third parties handle your personal data in a reliable or secure way. We therefore recommend that you read the privacy statements of these websites before using them.
COOKIES
We use cookies on this website. A cookie is a small text file that is stored in your computer, tablet, or smartphone browser on your first visit to this website. These ensure that the website functions properly and that, for example, your preference settings are remembered. These cookies are also used to ensure the website works properly and to optimize it. When you first visited our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser’s settings.
USE OF PERMANENT COOKIES
With the help of permanent cookies we can recognize you when you revisit our website. The website can therefore be specifically adjusted to your preferences. Also, when you have given consent for the placement of cookies, we can remember this through a cookie. This way you do not have to repeat your preferences each time, saving you time and making the use of our website more pleasant. You can delete permanent cookies via your browser settings.
USE OF SESSION COOKIES
With the help of session cookies, we can see which parts of the website you viewed during your visit. This enables us to tailor our service as much as possible to the browsing behavior of our visitors. These cookies are automatically deleted once you close your web browser.
USE OF ANALYTICAL COOKIES
We keep statistics on our website, but this is always done fully anonymized or pseudonymized. To keep statistics, we may use the applications listed below.
GOOGLE ANALYTICS
In cases where we have activated the Google Analytics tool, cookies are placed via our website by the American company Google, as part of the Analytics service. We use this service to track and receive reports on how visitors use the website. This tool is set up in a privacy-friendly manner. For example, we have not allowed Google to use the obtained Analytics information for other Google services, we have pseudonymized the IP addresses, and we have concluded a data processing agreement with Google. The information collected by Google is transferred to and stored on servers in the United States. Google has committed to complying with the Privacy Shield principles and is affiliated with the Privacy Shield program of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
CHANGES TO THIS PRIVACY AND COOKIE STATEMENT
We reserve the right to make changes to this statement. It is advisable to consult this statement regularly so that you are aware of any changes.
ACCESS, CHANGE AND DELETE YOUR DATA
You have the right to access, correct, or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by De Fysio Man, and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, or transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to the contact details below. We will respond to your request as quickly as possible. Please make sure you clearly identify yourself so that we are certain we are not modifying or deleting the data of the wrong person.
DATA PROTECTION AUTHORITY
De Fysio Man would also like to point out that you have the option to file a complaint with the supervisory authority in the country where you are located. In the Netherlands, the supervisory authority is called the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
QUESTIONS AND FEEDBACK
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us using the contact details below.
CONTACT
De Fysio Man Jan van Galenstraat 301 1056 CB Amsterdam 020-3542926 info@defysioman.nl
